Since investing in Clive in 2016, New Value identified a gap in the commercial service market that wasn't currently being served. Thousands of cafe's were trusting their livelihood to unskilled, unprofessional technicians who either didn't care enough to get the job right, or overcharged when they could. 

Then we met Alex Lambert and Jason Johnson. They approached the market with a customer-first mentality and a vision honed by building Stumptown Coffee Roaster's service network. Now we are working together, as partners of the manufacturers, to ensure all espresso machines and cafes are treated with love.